covid-19 & care homes
Facing challenges together.
We have faced and overcome the many challenges the pandemic has brought our way. Now, we remain confident we can continue to work hard and look after your loved ones.
Read our relative’s newsletter, The Southcare Supporter, to find out what we’ve been up to.
Issue 20: August 2021
Our residents’ quality of life and wellbeing is of paramount importance to us. We want to reassure you that despite the changes that have come into place, with lockdowns and isolation, we’re striving to maintain the same routine our residents have always enjoyed and keep things running as smoothly as we can. We have a clear plan in place to protect your loved ones, those caring for them and minimise the risk of infection in our homes. Despite the current challenges, our aims as a care group have not changed and our main purpose remains keeping your loved ones safe and providing high quality, person-centred care. This page gives details on what we are doing as a group to support our staff, and help our residents and their loved ones adjust to care home life under the pandemic.
keeping you safe
We're all well-stocked and well-trained.
All of our homes PPE, food, medication and cleaning supplies are checked multiple times every week to make sure our homes have the basics and beyond for our residents. Our staff have the latest Covid-19 related infection control training and training sessions have continued throughout the lockdown.
Our homes are following the latest Public Health England guidelines, so when it comes to any concerns or any confirmed cases of Covid-19 in our homes, we can implement the latest safety measures to protect not only your loved ones but also those caring for them.
keeping you connected
Working with the wonders of technology.
Communication is so important to all of us at these times and is vital to our residents’ wellbeing. Our homes have been under lockdown since March but that hasn’t stopped us finding ways to keep our residents in touch with their loved ones. We’ve ensured all our homes have tablets, laptops or Smart TVs so they can enjoy video-calling loved ones, listen to live stream performances, and stay entertained. Our care staff have done a marvellous job in helping residents write letters, send postcards and even let them use their personal devices to video call their family members. The wonders of technology (and how tech-savvy some of our residents are) never ceases to amaze us!
Please get in touch with us to arrange a video call with your loved one.
keeping you informed
For regular updates, visit our Facebook pages.
Since the lockdown, we’re having to virtually open up our doors and give you an idea of what life is like in our homes. Our Facebook pages give you a genuine idea of every day life in our homes. Visit our Facebook pages for all the latest goings-on. Below are all of our homes’ Facebook business pages so you can see the updates right here if you want to.
Relatives and friends are also receiving regular updates when any new information is released regarding visiting, testing or anything covid-related. Monthly updates about the group are also sent out via our relative’s newsletter, The Southcare Supporter. This will give you updates on resident welfare, activities, events in the home, how our communities are helping us, thanking our carers and any important updates relating to care homes and COVID-19.
Thank you to our supportive communities
We’ve had so many donations from our local communities and cannot thank you enough for volunteering your time and effort. You’ve been there for us every step of the way since the start of the pandemic. We’ve had donations from local schools, local businesses, family members and friends of residents and from our own staff members. From ear protectors to pizzas to laptops – we’re so grateful to everyone that’s shown such a giving spirit.
we're #gladtocare because...
"...it gives me a sense of fulfilment. It’s rewarding seeing residents’ faces light up by contributing to their daily life and doing simple things to make them happy. ”
"...it is the most rewarding job I’ve ever had. Making a difference to there day, making them smile, makes me smile.. I now have a extended family. ”
"...making a difference in people’s life is my passion! Only through caring you can achieve this! I'm so glad to care! ”
"...working in a care home gives you an extended family. I enjoy hearing our residents talk about happy memories, and I love helping them to make new ones! ”
...I want people to feel safe and cherished. I think everybody deserves to feel that. "
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the wonders of technology
Communication is so important to all of us at these times and is vital to our residents’ wellbeing. Our homes have been under lockdown since March but that hasn’t stopped us finding ways to keep our residents in touch with their loved ones. We’ve ensured all our homes have tablets, laptops or Smart TVs so they can enjoy video-calling loved ones, listen to live stream performances, and stay entertained. Our care staff have done a marvellous job in helping residents write letters, send postcards and even let them use their personal devices to video call their family members. The wonders of technology (and how tech-savvy some of our residents are) never ceases to amaze us!
#gladtosouthcare
We're proud to be making a difference during the new normal.
#GladtoCare Awareness Week is all about celebrating the incredible work that continues to be done by those in the care industry across the country. Their bravery and efforts in keeping others safe during the pandemic have been so essential. Despite the new challenges, our care staff have found it to be a rewarding experience. If you want to make a difference and find a career to be proud of, get in touch with us. Find your career in care with Southcare Homes.
looking after the southcare family
Every member of the Southcare family, from cleaner, to carer, to maintenance team, to manager have been finding ways to show they care. Whether it’s dancing, dressing up, cutting hair, painting nails, decorating rooms, singing songs, they’re continuing to put a smile on everyone’s face throughout the entire Southcare Homes Group.
The proprietors have been so supportive over the last few months, thanking staff with flowers, cupcakes, pizza deliveries as well as ensuring they have everything they need during the pandemic. The tasty treats have been a real boost to all the staff as well as the residents! Thank you to every member of the Southcare family!
