Our five values are at the core of Southcare and help us create our familial group culture, maintain high standards and develop a welcoming atmosphere. They were chosen by members of staff when they were asked which qualities were most important to them when providing care. The top five have become our company values, above. It’s important to know them, but it’s even more important that we live them. That’s why, at the start of 2019, we launched The ‘Living Our Values’ (L.O.V.) Challenge – a fun way that we can highlight how our values actively help us make a difference in the lives of our residents.